Refund & Cancellation

Thank you for using the services of Doon Digital. If, for any reason, You are not completely satisfied with a service We invite You to review our policy on refunds and returns.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 3 days without giving any reason for doing so. All projects begin with a complete discovery/analysis and the creation of a scope of work document.

The deadline for cancelling an Order is 3 days from the date on which You received the quotation.

Conditions for Refunds

In order for the service to be eligible for a refund, please make sure that:

• The Service were purchased in the last 3 days

Services Cannot Be Refunded:

• The supply of Goods made to Your specifications or clearly personalized for digital prints
• No refund is possible for work already completed
• In the event of a project terminated on a mutual basis, no previous payment or deposit would be refunded
• No payment will be refunded once the client approves mock-up designs and we move into the development phase
• No cancellations are entertained for services that our marketing team has offered on special occasions
• Digital marketing packages are not refundable, but the client may cancel with a notice written 30 days in advance
• We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: info@doondigital.in
• By phone: +91-7060329341